Thanks for being a JVA Member! We want you to have a great experience.
On this page you’ll find FAQ’s about our new membership system and a form where you can submit your feedback, questions or any issues you are having with the new system.
FAQS
Any club management items that you have already completed in SportsEngine have been moved into the new system. You will not need to re-complete anything.
If you, or your club have an in-progress background screen, that status will be updated on your club page once it is complete.
If there are items that you have completed that are missing from your club page, please let us know through the Feedback form on this page.
To log in for the first time on the new system on JVA’s website, you will need to reset your password.
You can click here or click “Forgot Password” below the login form. You’ll be prompted to enter your username or email address, and a link to reset your password will be emailed to you.
After you log in, please click “My Account” to visit your account and verify that your information is correct.
What if I don’t receive the link?
If you have checked your spam folder and do not see the reset link, please contact us using the form on this page and we will manually reset your password for you.
Sponsored coaches are the coaches seats available under an Organizational memberships. Directors will receive a sponsor code along with a direct link that they can give to coaches to activate their sponsored memberships. Club Directors will be able to remove sponsored coaches and use the same link to give to new coaches.
Please submit your question or details about the issue you are having through the form on the bottom of this page. This will make it easier for us to have the correct team member get in touch with you.
Submit Feedback
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