To log in for the first time on the new system on JVA’s website, you will need to reset your password.
You can click here or click “Forgot Password” below the login form. You’ll be prompted to enter your username or email address, and a link to reset your password will be emailed to you.
After you log in, please click “My Account” to visit your account and verify that your information is correct.
What if I don’t receive the link?
If you have checked your spam folder and do not see the reset link, please contact us using the form on this page and we will manually reset your password for you.