Membership Help

Membership Help2022-09-27T22:07:18+00:00

Thanks for being a JVA Member! We want you to have a great experience.

On this page you’ll find FAQ’s about our new membership system and a form where you can submit your feedback, questions or any issues you are having with the new system.

What’s Different on JVA’s New Membership System? (NEW LINKS!)

The new system allows you to complete many club management tasks right on JVA’s website! This includes:

If you are sharing links on your own website or in emails, please ensure you update them to the link above. You will no longer need to register in SportsEngine to complete these tasks.

In addition, Club Director members will have access to their club page to view all the items that have been submitted for their club. Club Directors can access their club page from their membership account.

FAQS

What’s Different on the New System? (NEW LINKS!)2022-09-27T22:03:25+00:00

The new system allows you to complete many club management tasks right on JVA’s website! This includes:

If you are sharing links on your own website or in emails, please ensure you update them to the link above. You will no longer need to register in SportsEngine to complete these tasks.

In addition, Club Director members will have access to their club page to view all the items that have been submitted for their club. Club Directors can access their club page from their membership account.

What if I already submitted registrations in SportsEngine?2022-09-27T22:03:42+00:00

Any club management items that you have already completed in SportsEngine have been moved into the new system. You will not need to re-complete anything.

If you, or your club have an in-progress background screen, that status will be updated on your club page once it is complete. 

 

If there are items that you have completed that are missing from your club page, please let us know through the Feedback form on this page.

Logging In for the First Time2022-09-27T22:04:03+00:00

To log in for the first time on the new system on JVA’s website, you will need to reset your password.

You can click here or click “Forgot Password” below the login form. You’ll be prompted to enter your username or email address, and a link to reset your password will be emailed to you.

After you log in, please click “My Account” to visit your account and verify that your information is correct.

What if I don’t receive the link?

If you have checked your spam folder and do not see the reset link, please contact us using the form on this page and we will manually reset your password for you.

What are “Extra Seats” on a membership?2022-09-16T18:39:19+00:00

Extra Seats are your coach memberships, that are purchased under a club director or org level membership.

During the purchase of a Club Director membership, directors can opt to purchase extra seats, JVA coach only memberships, at $10 each for their coaches. Directors will then receive a sponsor code, and direct link that they can give to coaches to activate those sponsored memberships.

In the case of an Organizational membership, each level includes a set number of extra seats, with JVA/AVCA coach benefits. Directors will again have the option to purchase additional seats above that, and will receive a sponsor code to have their coaches activate their membership.

How Can I Get in Touch with Someone to Help me?2022-09-16T18:25:05+00:00

Please submit your question or details about the issue you are having through the form on the bottom of this page. This will make it easier for us to have the correct team member get in touch with you.

Submit Feedback

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