How Enabling Player Registration Protection Supports Refund Disputes and Safeguards Revenue

Let’s face it, refund disputes and chargebacks are becoming more common, and they can take a serious toll on your volleyball club’s bottom line. When families don’t receive refunds for non-refundable sports fees, they sometimes turn to chargebacks, which can leave your organization financially vulnerable.

That’s where Player Registration Protection comes in.

By enabling this insurance through your registration platform, you’re not only offering families a smart way to protect their investment—you’re giving your club powerful documentation to support your policies and reduce financial exposure.

Here’s how it works:

At checkout, families are required to accept or decline Player Registration Protection.
If they purchase the coverage, they’re protected if their athlete can’t participate due to a covered reason, including:

  • Season-ending injury or illness
  • Short-term injury or illness
  • Parent job loss
  • Parent job relocation
  • Active military duty reassignment
  • Death of the athlete or an immediate family member

If the family declines the protection, your club has clear documentation showing that a refund alternative was offered and refused.

This simple step has made a big impact for clubs. In fact, organizations that have enabled Player Registration Protection have reported a 76% success rate in fighting chargebacks because they now have the backup they need to respond with confidence.

For JVA members, this is a proactive way to align with best practices, reduce financial risk, and give families added peace of mind at registration.

Interested in enabling Player Registration Protection for your next season or upcoming event? Join the growing number of clubs seeing real results! Let’s talk about how Player Registration Protection can work for your organization.

For more information on this option, you can reach out to Shelly Pope at shelly@verticalinsure.com to set up a call. Here’s to a successful season ahead!

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